Frequently Asked Questions (FAQ)
How can I place an order?
To place an order, simply browse our products, select the items you wish to purchase, and proceed to checkout. You’ll be asked to provide shipping details and payment information. Once your order is confirmed, you’ll receive an email with your order details.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary depending on your location. Please check our Shipping Policy for more details.
How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Delivery time depends on the shipping method selected and your location. Standard delivery within Europe usually takes 5-7 business days. For international orders, delivery times may vary.
Can I change or cancel my order after placing it?
Once an order is confirmed, we start processing it quickly. If you need to make any changes, please contact us as soon as possible at info@zeingoods.com. We will do our best to accommodate your request, but changes or cancellations may not be possible once the order is dispatched.
What should I do if my order is lost or delayed?
If your order is delayed or lost, please contact us immediately at info@zeingoods.com with your order number. We will track the shipment and assist you in resolving the issue.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of receiving your order, provided the item is unused and in its original packaging. Please refer to our Return Policy for more details.
Do you offer gift cards?
Yes we offer Gift Cards and you can it here. find. ZeinGoods Gift Card allows your loved ones to choose from high-quality balance boards, Sadhu boards, or participate in powerful practices and ceremonies. More than just a gift, it’s an invitation to inner harmony and strength.
Are your products safe to use for beginners?
Yes, our Sadhu boards and other products are designed for both beginners and experienced users. All boards comes with online guidance / practice for FREE
Do you offer any discounts?
Occasionally, we run special promotions and offer discounts. Follow us on social media and subscribe to our newsletter to stay updated on the latest offers and promotions.
How can I contact you?
You can contact us by email at info@@zeingoods.com. or use the contact form on our Contact Page. We are happy to assist you!